• FREE TIER

    No Monthly Recurring Fees

    $0 /Month

    Try Now
  • Multi-Channel Online Messaging Platform

    Segment Contacts into Groups

    Message Templates

    Personalised Messaging

    Broadcast Analytics

    Import and Export Contacts in CSV

    Contextual Help

    Capture Contacts with QR Code *

    Online Web SMS Chat *

    * Indicates a 2-way messaging feature which requires
    a SMS Long Code or Short Code

  • Rates below are before any applicable
    Goods & Services Tax (GST)

    SMS rate (Singapore): $0.036/SMS

    SMS rate (International):
    Refer to International Rate Table
    in MDynamics

    Email rate: $0.01/Email

    Facebook rate: $0.01/Facebook Message

  • Pre-Paid with No Expiry

    Up to 5,000 Contacts

    Next Day Email Support

  • ENTERPRISE TIER

    Tailored for Your Needs

    Custom

    Contact Us
  • Multi-Channel Online Messaging Platform

    Segment Contacts into Groups

    Message Templates

    Personalised Messaging

    Broadcast Analytics

    Import and Export Contacts in CSV

    Contextual Help

    Capture Contacts with QR Code *

    Online Web SMS Chat *

    * Indicates a 2-way messaging feature which requires
    a SMS Long Code or Short Code

  • Rates below are before any applicable
    Goods & Services Tax (GST)

    SMS rate (Singapore): $0.036/SMS

    SMS rate (International):
    Refer to International Rate Table
    in MDynamics

    Email rate: $0.01/Email

    Facebook rate: $0.01/Facebook Message

  • Post-Paid

    Customise the Number of Contacts

    24/7 Email & Call Support

    WhatsApp, RCS, 3rd Party App Messaging

    2 Way Automated Replies

    Chatbot Orchestration

    Centralised Multi-Channel Chats

    APIs

Plan Comparison

FREE TIER

Try Now

ENTERPRISE TIER

Contact Us
Monthly Fee (SGD$)
Price/Month $0/Month Custom
Messaging Rates
SMS Rate (Singapore) $0.036/SMS $0.036/SMS
SMS Rate (International) Refer to International Rates Table in
he MDynamics application
Refer to International Rates Table in
the MDynamics application
Email Rate $0.01/Email $0.01/Email
Facebook Rate $0.01/Message $0.01/Message
Work Anywhere
Accessible From Anywhere With a Browser
Contacts
Number of Contacts 5,000 Custom
Contact Management
Create, Edit, Manage Contacts
Custom Attributes - Add Tags to Contacts
Group your Contacts
Import Contacts
Export Contacts
Compose Messages
Auto Segment and Concatenation for long SMSs
Rich Text Editor for Email
Add Images and Buttons for Facebook messages
Add Images and Buttons for WhatsApp and RCS Messages *
Broadcast Management
Schedule Broadcasts
Test Broadcast
View Scheduled Messages
Personalised Messages
Personalise Messages in Broadcast using Contact details
Templates
Save and reuse messages with Message Templates
Manage Message Templates
Message Delivery
Delivery tracking, persistence and recovery
Carrier Route Optimisation & Direct Telco Connectivity
Broadcast Status by Individual Messages
Analytics
Broadcast Status Overall
Broadcast Status by Channel
Broadcast Status by Individual Messages
Numbers
SMS Sender ID / TPOA (One-way) First Sender ID Free First Sender ID Free
SMS Long Code (Two-way) Fee Applicable
SMS Short Code (Two-way) Fee Applicable
Multi-Channel Bulk Messaging and Broadcasts
SMS messaging
Email messaging
Facebook messaging
WhatsApp* messaging
RCS* messaging
Tok-Tok! App messaging
Online Push Notifications to your Enteprise App
Interactive Chat Conversations
Inbuilt SMS Desktop Chat
Use Existing Desktop Clients
2-Way SMS Message Orchestration
Manage UNSUB List with inbound number +
Keyword Filtering and Orchestration for Two Way SMS Replies +
Chat Bot Orchestration
Application-to-Person Messaging APIs
Hello Gateway
Application Integration
Integration to your Enterprise Applications - CRM, ERP, Marketing Automation
Integration to your Enterprise Middleware
Integration to your Enterprise Messaging App
Hosting
SaaS
On-Premise
Compliance
OSPAR Certified
Support
Online Help
Availability Monitoring 24 x 7 x 365 24 x 7 x 365
Support Next Day Email Support 24 x 7
Personal Onboarding Manager

* Indicates a future upcoming feature

+ indicates a 2-way messaging feature which requires a SMS Long Code or Short Code

Pricing FAQ

Can I try MDynamics before the initial top-up?

Yes! Our Free Tier plan has Zero Monthly Fees. When you create an account, you automatically will have a Free Tier plan to upload 5000 contacts and to try MDynamics with no time limit. You will only need to top-up when you start sending messages, or if you need to perform a purchase such as getting an optional longcode number.

Do I have to enter my credit card to sign up?

No. We only need your name, email and your organization for the sign up.

Are there any contracts?

The MDynamics Free Tier account is a Pay-As-You-Go account that requires No Contract, has Zero Monthly Fees and No Sign-up Fees. To use the services, you simply do a Top-up in advance that has a minimum of SGD10 for each Top-up, and the sum is decreased as you use the services.

Do I need any prior knowledge or skills before using MDynamics?

No. MDynamics is designed with simplicity and is very easy to use. If you ever need guidance, you can refer to our online help for tips or contact our support team.

How can I pay?

Payments for the top-ups are completed via credit card, safely through our payment processor Wirecard. The system will automatically deduct your balance based on your usage. Statements are available within your account.

How do I close my account?

Within your MDynamics account, go to Help > Contact Support and submit your request to close your account.

Do I get any refund if I decide to close the account?

The refund policy is applied equally to all of our customers where all top-ups be it unused, consumed or expired, are not refundable or exchangeable for cash.

Is there an expiry date for the top-up amounts in my account?

No, Top-up amounts to your balance carry over month-to-month and never expire. So you can use the MDynamics services at your own pace.

How much does it cost to send messages overseas?

The Email rate and the Facebook rate is fixed and does not change with country. However, the SMS rate is different for each country. The information on the international rates are available from within your account. To view the rates, please click “View Rates” at the top right of the page and select the desired country that you wish to send messages to.

Is there a limit to how many contacts I can have?

Yes, for the Free Tier, there is a limit of 5,000 contacts. For the Enterprise Tier, it will be customized to your request.

Can you develop a custom feature for me?

We shall be glad to receive and assess your feature requests! Within your MDynamics account, go to Help > Contact Support and submit your feature request.

Don’t see your question answered here?

Within your MDynamics account, go to Help > Contact Support and submit your questions. We shall be glad to answer any questions you have.